Privacy Policy — j bajee

Data We Collect

j bajee collects personal data from players in several ways: directly when you register an account or contact our support team, automatically when you use the platform, and from third-party sources such as payment processors and identity verification providers. The types of data we collect are described in detail below.

Registration and Identity Data

When you create a j bajee account, we collect the following information:

• Full legal name as it appears on your government-issued identification
• Date of birth (to verify you meet the 18+ age requirement)
• Email address and mobile phone number
• Residential address (city, district, and country)
• Username and encrypted password
• Preferred currency (Bangladeshi Taka, BDT)

Identity Verification (KYC) Data

As part of our Know Your Customer obligations, j bajee may collect copies of the following documents:

• National Identity Card (NID) or valid passport
• Proof of residential address (utility bill or bank statement dated within the last three months)
• Proof of ownership of the payment method used for deposits (e.g., a screenshot of your bKash or Nagad account confirmation)

Financial Transaction Data

j bajee records details of all deposits and withdrawals made through your account. This includes the transaction amount (in BDT), the payment method used, the date and time of the transaction, and the transaction reference number provided by the payment provider (bKash, Nagad, Rocket, Upay, or bank). j bajee does not store full card numbers or mobile banking PINs on its own servers.

Gaming Activity Data

We collect data relating to your activity on the j bajee platform, including games played, bets placed, wagering amounts, bet outcomes, session durations, and responsible gaming tool usage (e.g., deposit limits and self-exclusion requests). This data helps us deliver a personalised experience and fulfil our responsible gaming obligations.

Device and Technical Data

When you access j bajee, we automatically collect certain technical information including your IP address, device type, operating system, browser type and version, screen resolution, language settings, and referring URL. This data is used for security monitoring, fraud prevention, and improving platform performance.

Communications Data

If you contact j bajee through our support channels (email, live chat, or other means), we retain records of those communications, including the content of your messages, for a period of up to five years. This is for quality assurance, dispute resolution, and regulatory compliance purposes.

How We Use Your Data

j bajee uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process your data are outlined below.

Marketing Communications

j bajee may send you promotional emails, SMS notifications, and in-platform messages about new games, bonuses, seasonal promotions (such as BPL, Eid, and Pohela Boishakh offers), and platform updates — but only if you have provided your consent to receive such communications. You may withdraw consent and opt out of marketing communications at any time through your j bajee account settings or by emailing [email protected].

Data Sharing & Disclosure

j bajee does not share your personal data with third parties except in the specific circumstances described in this section. All third parties with whom we share data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose other than those specified by j bajee.

Payment Processors

To process deposits and withdrawals, j bajee shares the minimum necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. These providers receive only the data required to complete and verify the specific transaction.

Identity Verification Providers

j bajee may use third-party identity verification services to assist with KYC checks. These providers receive your identity documents and personal data solely for the purpose of verifying your identity and confirming your eligibility to use the platform.

Game Software Providers

Certain games available on j bajee are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive a session token and a non-identifiable player reference to load and operate games within the j bajee platform. They do not receive your full name, contact details, or financial information.

Regulatory and Legal Disclosure

j bajee may disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies if required to do so by applicable law, court order, or regulatory direction. We will notify you of such a disclosure where we are legally permitted to do so.

Business Transfers

In the event that j bajee undergoes a business restructuring, merger, acquisition, or sale of assets, your personal data may be transferred to the relevant successor entity as part of that transaction. You will be notified of any such transfer and of any material changes to how your data will be processed.

Cookies & Tracking

j bajee uses cookies and similar tracking technologies to operate the platform, enhance your user experience, and analyse how the platform is used. A cookie is a small text file placed on your device when you visit a website. Cookies allow the website to recognise your device on subsequent visits and retain certain preferences and session information.

Types of Cookies We Use

• Strictly Necessary Cookies: These are essential for the platform to function correctly. They enable core features such as user authentication, session management, and security monitoring. These cookies cannot be disabled without affecting platform functionality.
• Functional Cookies: These cookies remember your preferences (such as language settings and responsible gaming limits) to provide a more personalised experience on subsequent visits.
• Analytics Cookies: These cookies collect aggregated, anonymised data about how players interact with the j bajee platform — including which pages are visited most frequently, how long sessions last, and where users exit the platform. This data is used to improve platform design and performance.
• Session Cookies: These are temporary cookies that expire when you close your browser. They are used to maintain your logged-in session while you navigate between pages on j bajee.

Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair the functionality of the j bajee platform and may prevent you from logging in or completing transactions. Disabling analytics or functional cookies will not affect your ability to use core platform features.

Data Retention

j bajee retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The table below summarises our standard data retention periods by data category.

Once the applicable retention period has expired, j bajee will securely delete or anonymise your personal data in a manner that prevents reconstruction or identification. Where data has been anonymised, it may be retained indefinitely for statistical analysis and platform improvement purposes.

Your Privacy Rights

As a j bajee player, you have a number of rights in relation to your personal data. j bajee is committed to honouring these rights and will respond to any valid request within a reasonable timeframe. To exercise any of the rights listed below, please contact the j bajee support team at [email protected] with the subject line "Privacy Rights Request".

Right to Access

You have the right to request a copy of the personal data that j bajee holds about you. Upon a verified request, we will provide you with a summary of the data we hold, the purposes for which it is processed, and the categories of third parties with whom it has been shared.

Right to Rectification

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update certain information (such as your contact details) directly through your j bajee account settings. For corrections to identity or KYC data, please contact our support team.

Right to Erasure

In certain circumstances, you have the right to request that j bajee delete your personal data. This right is subject to limitations where we are required by law to retain certain data (for example, financial transaction records required for regulatory compliance). Where deletion is not possible, we will inform you of the reason.

Right to Restrict Processing

You have the right to request that j bajee restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data is being disputed, or while an objection to processing is being considered.

Right to Object to Marketing

You have the right to object to the processing of your personal data for direct marketing purposes at any time. Once we receive such an objection, we will cease processing your data for marketing purposes immediately. You can exercise this right via your account settings or by contacting [email protected].

Data Security

j bajee implements a range of technical and organisational security measures to protect the personal data we hold from unauthorised access, accidental loss, disclosure, alteration, or destruction. Our approach to data security is reviewed regularly and updated in line with industry best practices.

Technical Measures

• SSL/TLS Encryption: All data transmitted between your device and the j bajee platform is encrypted using SSL/TLS protocols.
• Password Hashing: Player passwords are stored using strong one-way hashing algorithms. j bajee never stores passwords in plain text.
• Firewalls and Intrusion Detection: The j bajee infrastructure is protected by network firewalls and automated intrusion detection systems that monitor for suspicious activity around the clock.
• Access Controls: Access to player data within j bajee's internal systems is restricted on a strict need-to-know basis. All staff access is logged and audited.

Organisational Measures

• All j bajee staff who handle personal data receive regular data protection training
• Third-party vendors with access to player data are subject to contractual data processing agreements
• j bajee conducts periodic internal reviews of its data handling processes and security posture

Your Responsibility

While j bajee takes extensive measures to protect your data, the security of your account also depends on you. You are responsible for keeping your j bajee username and password confidential and for ensuring that no unauthorised person has access to your account. If you suspect that your account has been compromised, please contact [email protected] immediately and change your password without delay.

Updates to This Policy

j bajee reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes to this policy, we will notify registered players by email and/or through a prominent notice on the j bajee platform prior to the changes taking effect.

The date on which this Privacy Policy was last updated is displayed at the top of this page. We encourage you to review this policy periodically to stay informed about how j bajee collects, uses, and protects your personal information.

Your continued use of the j bajee platform following the publication of any updated Privacy Policy constitutes your acceptance of those changes. If you do not agree with the updated policy, you should cease using the platform and contact us to close your account and request deletion of your personal data where applicable.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way j bajee handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, and will be happy to assist.

Email: [email protected] (plain text — not a clickable link)

Please include "Privacy Enquiry" in the subject line of your message so that our team can route your request to the appropriate department without delay.